Refund Policy

Returns & Refunds

At Trunova Kids, your satisfaction matters to us. All orders are fulfilled through Amazon’s FBA network, but purchases are made directly through our website.

​

30-Day Guarantee
We offer a 30-day money-back guarantee on your first purchase of any product. If you're not satisfied, contact us within 30 days for a refund on one item.

​

Damaged or Incorrect Items
If your order arrives damaged or incorrect, we’ll gladly send a replacement or issue a full refund at no cost to you.

​

Non-Returnable Items
For safety reasons, opened supplements are not eligible for return.

​

How to Request a Refund
To request a refund, email support@trunovakids.com with your order number.

​

Additional Policy Notes
Refunds are limited to one per product per customer. Orders shipped to incorrect addresses or subscription orders not canceled before processing are not eligible for refunds.